1. Introduction & Overview

Welcome to IPTV US (accessible at iptvus-4k.com). Your privacy and data security are paramount to us. This Privacy Policy outlines the types of information we collect when you visit our website, request a free trial, purchase an IPTV subscription, or communicate with our support team, as well as how we use, safeguard, and disclose that information.

By accessing or using our website and streaming services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

2. Information We Collect

We only collect the minimum amount of information necessary to deliver, manage, and optimize your high-definition streaming experience:

• Contact Information: When you contact us via WhatsApp, email, or order form, we receive your phone number, email address, and any specific preferences you share.
• Technical & Device Data: To generate your unique M3U playlist or Xtream Codes login credentials, we may collect device identifiers (such as MAC address for MAG/STB devices or specific IPTV player app identifiers).
• Network & Connection Metrics: Non-personally identifiable server metrics (such as latency, stream resolution, and connection stability) used strictly to route your connection to the closest US-optimized server node.
• Payment Information: All billing transactions are processed through secure, encrypted third-party payment gateways (e.g., PayPal, credit card processors, cryptocurrency). We never store or log your credit card numbers, CVV codes, or private banking details on our servers.

3. How We Use Your Information

We use the collected information for the following specific operational purposes:

• Instant Service Activation: Generating and delivering your 24-hour free trial or active subscription credentials within 5 to 15 minutes.
• Customer Support: Providing 24/7 technical troubleshooting, installation guides for Firestick, Android TV, Apple TV, Smart TVs, and resolving channel inquiries.
• Anti-Freeze & Server Optimization: Monitoring bandwidth load to prevent buffering during high-demand live sporting events (e.g., NFL, NBA, UFC, PPV).
• Service Notifications: Sending essential subscription renewal reminders, playlist updates, or critical maintenance notices via WhatsApp or email.

4. Strict Zero-Log Policy on Browsing

We respect your streaming freedom. IPTV US operates under a strict privacy standard:

We DO NOT track, monitor, record, or store any history of the specific channels, movies, series, or video streams you watch. We do not sell, rent, trade, or monetize your viewing habits or personal data to third-party advertising brokers or data mining firms under any circumstances.

5. Cookies and Caching Technologies

Our website utilizes standard web cookies and LiteSpeed cache headers to:

• Remember your basic site preferences and loaded styles for faster page loading speeds.
• Analyze aggregate website traffic patterns (such as page views and popular guides) without personally identifying individual users.

You can instruct your web browser to refuse all cookies or notify you when a cookie is being sent. However, some portions of our website may not function properly if cookies are completely disabled.

6. Third-Party Applications & Links

To view your IPTV playlist, you may download third-party player applications such as TiviMate, IPTV Smarters Pro, IBO Player, XCIPTV, or Smart IPTV. Please be advised that these applications are independent third-party software governed by their own respective privacy policies and terms of service. We encourage you to review their terms before installing.

7. Data Security and Encryption

We implement comprehensive security measures to maintain the safety of your personal information:

• All website communications are encrypted using high-grade 256-bit Secure Sockets Layer (SSL/TLS) technology.
• Our servers are hosted in hardened, enterprise-grade data centers with continuous DDoS mitigation and active firewall protection.
• Access to customer communication logs is strictly restricted to authorized customer support agents on a need-to-know basis.

8. California Consumer Privacy Act (CCPA / CPRA) Rights

If you are a resident of California or the United States, you are entitled to specific rights regarding your personal information:

• Right to Know: You have the right to request details about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You have the right to request the deletion of your contact records and account details at any time upon request.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of streaming service if you exercise your privacy rights.
• Do Not Sell My Info: We confirm that IPTV US does not sell your personal information.

9. Children's Online Privacy (COPPA Compliance)

Our website and streaming subscriptions are designed exclusively for adults aged 18 and older. We do not knowingly solicit or collect personal information from children under 13. If you believe that a minor has provided us with personal information without parental consent, please contact us immediately, and we will delete the data without delay.

10. Policy Updates & Contact Information

We may update this Privacy Policy periodically to reflect technological changes, server upgrades, or legal requirements. Any modifications will be posted directly to this page with an updated "Last Modified" date.

If you have any questions, concerns, or privacy deletion requests regarding this policy, please reach out to our team:

• Website: https://iptvus-4k.com/contact-us/
• WhatsApp 24/7 Support: +212 603 534 716
• Operating Jurisdiction: United States & International Streaming Services